FAQ

Yes. And that's exactly why Névo™ was built differently from regular earplugs.

Hi-Fi™ Filtration doesn't block all sound. It targets only the aggressive frequencies — the harsh high-pitched noise, the draining background chaos. Human voices still come through.

You hear your kids calling you. You hear crying. You hear what matters. You just stop absorbing what drains you.

This isn't isolation. It's regulation.

That's the most common reaction — and the most understandable. Foam earplugs create what's called the occlusion effect: your own voice gets amplified inside your head. So you end up yelling even louder to be heard. It backfires.

Névo™ works the opposite way. Its open acoustic channel lets air and natural frequencies pass through. You speak normally. You sound normal to yourself. Only the harsh, aggressive peaks disappear.

This is the same technology professional musicians have relied on for 20 years. Névo adapted it for everyday life.

Névo Velvet™ is made from Japanese medical-grade silicone — the same material used in contact lenses. Soft, non-irritating, it molds to the shape of your ear without creating any pressure.

Our customers wear them an average of 3 to 8 hours a day. Most forget they have them in. That's actually the most common thing we hear: "I fell asleep with them and didn't even notice."

The low-profile design also means you can sleep on your side with them — zero discomfort.

That's the right question. And here's the honest answer: you won't know until you try. That's exactly why the 100-day guarantee exists.

But to put the price in perspective:

And if it doesn't change your daily life? Full refund within 100 days. We take the risk, not you.

It's actually the opposite. When you're overstimulated, you're already checked out — in your head, in the tension, in the snapping. Névo™ is what brings you back into the room.

You show up for dinner. You help with homework. You actually listen. But you do it with patience left in the tank instead of running on empty.

"Filter the noise. Not the love."

Névo Velvet™ is designed to look like an ear stud, not medical equipment. Rose Gold, Graphite, or Sand finish — people ask where you got your earrings.

Discreet. Elegant. Invisible to anyone who doesn't know what it is. Obvious only to you.

Protecting yourself should never be something to hide. That's the founding principle of Névo™.

Yes — and it's actually one of the profiles where Névo™ makes the biggest difference.

If you live with ADHD, autism, misophonia, hyperacusis, or general sensory sensitivity, your nervous system processes sound at a higher intensity than most people. Everyday noise that others barely notice can feel genuinely overwhelming — draining your energy, spiking your anxiety, and making it hard to be present.

Hi-Fi™ Filtration precisely reduces the frequencies most aggressive to a sensitive brain (4,000–8,000 Hz) without creating any muffled or plugged sensation. Voices stay natural. You stay connected.

Focus Mode (−28 dB) is especially recommended for ADHD or sensory-sensitive individuals looking for a concentration bubble without fully cutting off from the world.

And if you're a parent of a neurodivergent child — you know how much of your own energy goes into managing their environment. Névo helps you stay regulated so you can keep showing up for them.

Because 30 days is enough to test a gadget. Not enough to change a life habit.

We want you to have time to go through every situation — the witching hour, family holidays, back-to-school chaos, the hard evenings. 100 days to know for sure.

Not convinced? Full refund. We're that confident you won't take them out.

It's one of our most common use cases. Névo Velvet™ in Serenity Mode (−38 dB) significantly reduces snoring and ambient noise without fully cutting you off — you stay alert if your kids need you.

The low-profile design lets you wear it comfortably on your side all night. Most of our customers fall asleep without even thinking about them.

The virtuous cycle: better sleep = more patience tomorrow = no more snapping during the witching hour.

Your order is packed and shipped within 24 to 48 business hours of payment confirmation.

Free Standard Shipping is included on all orders — no minimum, no code needed.

As soon as your order ships, you'll receive a confirmation email with a real-time tracking link.

Questions about your delivery? Our team is available 7 days a week: contact@nevo-paris.com

Visa, Mastercard, American Express, PayPal, Apple Pay, and Google Pay. Available options are automatically displayed at checkout.

Absolutely. Every transaction is protected by SSL encryption (HTTPS) — your payment details are encrypted end-to-end. We never have access to your payment information. Névo™ uses Shopify Payments, one of the most secure payment infrastructures in the world.

Yes. Your data is used solely to process your order. It is never sold or shared with third parties. Névo™ is fully compliant with applicable data privacy regulations.

Immediately after your order is confirmed. If a payment fails, no charge is made.

Yes, an invoice is automatically generated and emailed after every order. For a business invoice or a specific billing address, reach out to us right after your purchase: contact@nevo-paris.com

No worries. Double-check your card details (number, expiration date, CVV) and make sure you haven't hit your spending limit. You can also try a different payment method.

If the issue persists, reach out — we'll sort it out with you directly: contact@nevo-paris.com