Privacy Policy

Névo™ — Sound Elegance

Privacy
Policy

Your personal data is entrusted to us.
We treat it with the same care as our products.

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We are committed to protecting your privacy and handling your personal data with full transparency, in compliance with applicable data protection laws including the EU General Data Protection Regulation (GDPR) and relevant local regulations.

01

Data We Collect

We only collect the data strictly necessary to provide you with a smooth and secure shopping experience.

👤 Contact Information Name, email address, shipping address, and phone number.
💳 Payment Processed via Shopify Payments, Stripe, or PayPal. Névo™ never stores any payment card data.
🍪 Browsing Data Cookies, IP addresses, browsing behavior, and pages visited on our site.
📦 Order History Purchase history and product preferences to manage and track your orders.
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02

How We Use Your Data

Your data is used exclusively for the following purposes:

📦 Processing and shipping your orders
💬 Customer support and returns management
✨ Personalizing your experience on our site
📩 Marketing communications — only if you have given your explicit consent
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03

Data Retention

Your data is retained only for as long as necessary to fulfill the purpose for which it was collected, then securely deleted.

Our commitment

We never retain your data beyond what is strictly necessary. No payment information is stored on our servers — all transactions are handled directly by our certified payment partners (Shopify Payments, Stripe, PayPal).

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04

Your Rights

You have the following rights regarding your personal data. To exercise any of them, simply contact us by email — we respond within 72 hours.

Right of Access
Right of Rectification
Right to Object
Right to Erasure
Right to Portability
Right to Restriction
Exercise your rights

A request regarding
your personal data?

Our team responds within 72 hours.
A real person. Not a chatbot.

📧 contact@nevo-paris.com